The effective account manager will be at ease dealing with uncertainty and working in a start-up setting. You will have experience building relationships with a wide range of clients, drive the company’s commercial growth, collaborate successfully with functional areas like business, operations, procurement, finance, and IT, and have a demonstrated track record of exceeding programme objectives and revenue targets.
· Increase our product’s revenue, acceptance, and market sector share.
• Gain customers’ (shippers’) trust by recommending products that address their objectives as a business while reaching goals for customer revenue and/or feature uptake.
• Track performance, explain core causes, and identify areas for improvement
• Analyse current purchasing procedures and consider opportunities for solutions to enhance end-user experiences, save costs, and boost organisational performance.
• Promote and hasten the adoption of spend by educating customers on the best ways to use our product.
• Evaluate programme risks, foresee difficulties, and offer escalation control as needed.
• A bachelor’s degree or its equivalent, ideally in a field connected to business, such as business administration, business engineering, or business information
• Proven quantitative analytical competence, project management abilities, customer focus, exceptional attention to detail, and the ability to successfully prioritise and multitask; • Strong business acumen, as well as communication and negotiation skills.
• Entrepreneurial history with proven ability to cope with ambiguity, pivot quickly, adapt to new processes, and run quickly. • Demonstrated experience in helping to develop individuals on your team and scaling best practises.
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